Privacy & Terms
Last updated: 11 Aug 2025
Privacy
We collect only what we need to deliver and support our services. Typical information includes your contact details and the content you provide when chatting with our assistants.
- Controller: Ridgefire AI (United Kingdom)
- Contact: info@ridgefire.co.uk
- Lawful basis: Legitimate interests & contract
- Retention: Chat/call records up to 12 months by default; account/ops records up to 24 months; legal/accounting records as required.
- Sub-processors: Hosting, analytics, and conversational infrastructure providers used to run the site and assistants; we use reputable vendors with appropriate safeguards.
- Your rights: Access, rectify, erase, restrict, object, and data portability. Email us to exercise your rights.
Terms of Use
- Use the assistants lawfully and don’t attempt to disrupt services.
- We aim for high availability, but services are provided on a reasonable-efforts basis.
- All brand assets and site content © Ridgefire AI 2025.
Questions? info@ridgefire.co.uk